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Sue Skoglund, Editor
Valerie Reid, Webmaster
Table of Contents
Non-Medical Reference in a Medical Library
MDMLG Members Mystery Profile
HIPAA
Copyright Law Update
From the President:
Proposed Changes to Bylaws
Slate of Candidates for 2002-2003
Joan Smith Remembered
In Memory of Mary McNamara
Public Relations Committee Survey
Next MDMLG Meeting - February 2002
2002
Komen Race for the Cure
Pointers for MLA Benchmarking Survey
Announcements
Sometime when I run out of things to do, I expect to find out
what percentage of our reference questions in the library are about non-medical
topics. In the meanwhile, well…. I imagine that many of us have to answer a
variety of questions which are of a general reference nature. The question in
the title was recently asked in the Sladen Library.
Where do we go to find these answers? What kinds of online
resources do we use? What are the essential print sources that we should have in
our libraries?
Of course there are tons of general reference sites compiled
by either public or private library sites. Those of us in Michigan are familiar
with MEL http://mel.org/index.html. Besides the
medical links we use, there are other subjects from Arts to Social Sciences. I
have been aware of the Internet Public Library http://www.ipl.org/,
but I have not used it as much as I should. See the mission and FAQ pages to
learn about their focus.
Other collections of general links are found at CEO Express http://www.ceoexpress.com/default.asp
and at Virtual Reference Desk put together at the University of North Carolina
at Chapel Hill http://www.lib.unc.edu/reference/quick/index.php.
The Librarian's Index to the Internet http://lii.org/
home page is not very appealing visually, but it has many significant links in a
number of categories.
FirstGov http://www.firstgov.gov/
is a starting point for federal information in the U.S. and http://www.statcan.ca/
will give start on statistics for Canada, community profiles, etc. The official
government site for Canada is http://canada.gc.ca/
and the national library of Canada http://www.collectionscanada.ca/index-e.html
will connect you to many sources of information. It's interesting that the
library decided to arrange its weblinks according to the Dewey system.
Many additional reference links can be found on the Sladen
Library website.
There may be times when you need to use print resources.
Perhaps the "Internet is down" or your computer crashed or for
simplicity's sake you decide to reach for a book. I imagine we are all frequent
users of general dictionaries, maps and atlases, almanacs, and phone books. We
do have an Encyclopedia Britannica and a new World Book Encyclopedia.
Some patrons want to see it in print or find an overview for their children's
homework!
We keep area road maps as well as U. S. and Canada political
maps here in the library, so that people can find the directions they need for a
meeting, or a funeral, or a restaurant. Although MapQuest and other online sites
are useful, it may be better for a person to have his route shown to him
directly.
How did I tell my patron how to get to Cadillac? I used the
multimedia approach. First I showed him in the time-honored Michigan way (on the
back of my hand) where Cadillac is in relation to Detroit; then I showed him in
a road atlas, and finally I printed the driving directions and map from the
MapQuest site http://www.mapquest.com/.
Of course I've not seen him since, so ….
Maureen W. LeLacheur
Henry Ford Hospital
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It is hard to have a Mystery MDMLG member for a subject. ALL
MDMLG members are outgoing, fun, and hardly obscure. We are very visible. Not
just in our Libraries, we are in so many publications, we need personal
copyrights issued.
My Mystery Member has been in 23 journals and papers. I
counted them. She is on or was on every board, every committee, every task
force, you name it. She wears red most of the time. I think she really looks
better in blue. Sometimes, you can catch a flash of red as she goes by on her
daily rounds.
She was born in Chicago, raised in Toledo, and married in 1958
to a Wyoming man. Figure that one out!!! Detroit has been home though since
1958. She graduated from the Wayne State University Library Science program in
1980. Since then she has been on seventeen professional committees, she has made
seventeen presentations, been on panel discussions, has won eight national
professional awards, and has been published in twenty-three Library journals.
Her latest honor is that Oakland Community College has asked her to be on the
Advisory Board for their Library Technical Assistant program.
In her spare time, she does stained glass work and excellent
prizewinning quilting. She's made countless mittens for donation to the hospital
and raised three nice children on the side.
If you don't know yet who this librarian is think: reference
interview!
CLICK ON THE ICON BELOW TO FIND OUT THE ANSWER
Gay Byrnes
Providence Hospital
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HIPAA is the Health Insurance Portability and Accountability Act, and
although it has been in effect since 1996 it will become of increasing
importance to your patrons over the next two years.
HIPAA was enacted to achieve 3 goals: improve access to health insurance,
reduce fraud and abuse, and increase efficiency in the health care system¹. The
first two goals have already been addressed. In terms of improving access to
health insurance, its provisions have made it easier to carry your health
insurance from job to job and they have reduced exclusions in coverage for
preexisting conditions. As far as reducing fraud, the new law has been
instrumental in snaring the likes of Columbia/HCA.
It is the third goal, increasing efficiency, that has proved to be the most
challenging. The section is referred to as "administrative
simplification". It mandates that the health care industry develop and use
standardized electronic medical records and that they protect the patient’s
privacy whenever those records are transmitted. Although the requirements sound
straightforward, their implementation will not be so easy. HIPAA is generally
regarded as the most sweeping healthcare legislation in three decades. These
regulations affect every entity that provides or pays for health care, and
implementation will cost the already strapped health care industry billions.
Estimates range from $4 to $22 billion² . Institutions will have to audit,
analyze and create compliance plans. IT departments may start experiencing eerie
Y2K flashbacks. And while most analysts predict that streamlining will result in
long-term savings, such benefits remain to be seen.
To understand why this six-year old bill is creating renewed interest, the
developments in the Act’s regulations must be examined. Congress was initially
charged with the duty of developing the specific standards to achieve the goal
of increasing efficiency. They did not meet their 1999 deadline and the task
then fell to the Department of Health and Human Services. They completed the
regulatory standards by the end of 1999. For two years they accepted public
comments on the proposed regulations. President George W. Bush ended the comment
period and set April 14, 2001 as the regulations’ effective date, with an
expected 2-year phase in period. Compliance is mandated by April 14, 2003. The
healthcare and the insurance industry are currently scrambling to meet that
deadline.
So, what as a librarian do you need to know about HIPAA? Your patrons,
ranging from the bewildered student to the panicked administrator, may have many
questions about HIPAA. The following sites will be good starting points for
research:
The AHA’s site: http://www.aha.org/aha/key_issues/hipaa/index.html
The AMA’s site: http://www.ama-assn.org/ama/pub/category/4234.html
If you are involved in your hospital’s website design, keep in mind that
your site will be considered a "covered entity" if it does any
transmitting of personal medical information. Also be aware that sites that
gather health information but do not accept insurance may not be covered by
the stricter privacy regulations. Examples of these types of sites are
psychotherapy sites such as www.here2listen.com, clinical trial sites such as http://www.ClinicalTrials.com
that will e-mail updates on trials based on specific medical conditions, and
personal health information management sites such as http://www.personalMD.com.
¹ Friedrich MJ.
Health care practitioners and organizations prepare for approaching HIPAA
deadlines. JAMA. 2001 Oct
3;286(13):1563-5.
² [No authors listed]. The
debate over HIPAA's likely implementation cost. Internet Healthcare Strategies
2001 Jul;3(7):3-4.
Bridget Faricy
William Beaumont Hospital
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Copyright
Laws: Rights or Wrongs?
On October 9, 2001, I attended a conference meeting entitled
"Copyright Law for Academic Libraries" presented by Ruth Dukelow,
who authored Library Copyright Guide (AECT 1992), who is an
attorney and librarian. Here are some tips I learned that day:
- Is the work in "Public Domain"? Public domain means the
work was created in 1922 or earlier. No permission is needed when
copying.
- What is the "Sonny Bono Copyright Term Extension Act of
1998"? Works published between 1923-1977 are extended terms by 20
years for works protected by copyright. (Pub.L.No.105-298,112
Stat.2827 1998). That means a work from 1923 will come into public
domain in 2018 (or think of it as 95 years after the author's death);
however nonprofit libraries, archives or educational institutions can
use older works during that extended 20 years. They can copy,
distribute, display, or perform a work in digital or facsimile form
for purposes (sole) of preservation, scholarship or research. Any
institution must determine that the work is not commercially exploited
and a copy cannot be obtained at a reasonable price. This exemption
applies only within the qualifying institution.¹ The rule of thumb is
if it doesn't fall under this exception ask for permission in writing
from the owner directly and always keep a detailed communication
record. (just in case)
- What does "fair use"cover or Section 107 (1976,1999)? Some
libraries abuse the privilege by asking repeatedly for copies of
articles from the same journal title. The library should avoid filling
requests unless the borrowing library is paying royalties and so
indicates.² When in doubt, make only one copy from the journal.
- What is section 108 "exception for libraries and
archives"? The library can make only one single copy of an
article for a patron. The copy must become the sole property of the
requester. The library cannot make a profit from the copy. The copy
must include the notice of copyright law from the copy reproduced or a
statement that reads "This material is subject to the United
States Copyright Law; further reproduction in violation of that law is
prohibited." The library must include on its order form "a
warning of copyright".
- What are the "CONTU" guidelines or photocopying for
interlibrary loans? This is the rule of five. No more than five
articles from one journal title in one calendar year
(January-December). If your institution needs a sixth article,
just buy the journal. Also, keep all these records for three full
calendar years.
- What is "CCG" or "CCL"? This is easy to get
mixed up within interlibrary loan procedures. Basically "CCG"
is an article dated within the last five years, your library does not
own the journal title, and this is the fifth or fewer request for this
journal title. Now "CCL" is an article older than five
years, or your library has a current subscription and this the sixth
time or greater interlibrary loan request and your library is paying
royalties. When in doubt, pay the royalties.
- What is the "DMCA" act? What is the "Digital
Millennium Copyright act of 1998"? Sending copyright material in
email to one person is fair use. Sending it to a list server, you
better ask permission. Mounting documents, graphics, or photos on your
web page of public domain material is all right. Ask for permission
before mounting copyrighted materials to your web site. This includes
any website framing used from someone else's website.
- Read new legislation. Remember regardless of the medium you still
need permission to use copyrighted materials. Do not use another
person's website framing and then add your own text or borders.
Below are some sites which might help in answering other questions you
may have, which were not covered here.
a. http://www.copyright.org.au
>Australian Copyright Center
b. http://www.copyright.com
> Copyright Clearance center
c. http://www.copyright.gov
>Library of Congress U.S. Copyright Office
¹ Hannay, William M. "Legal Implications of the
digital future." Library Resources & Technical Services 43(4):
Oct. 1999, p. 257-64.
² Heller, James S. "Where have you gone, fair
use: Document Delivery in the for-profit sector." Information Outlook
, January 2000, p. 42-43.
Laura Lewis
Henry Ford Hospital
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From the
Computer of the President: Proposed Changes to MDMLG Bylaws
During the General Meeting on April 18th I would like a
membership vote to change the MDMLG Bylaws. Two specific areas I would
like to change are: membership classes, (Article I. Members, Section 1
Classes) and standing committee member terms, (Article VI. Committees and
Representatives, Section 3. Composition, items A-F)
Current sections of the bylaws are listed below. My proposed changes
are highlighted in italics and bold.
ARTICLE I. MEMBERS
Section 1. Classes.
There are two classes of membership: Personal members…
There are two classes of membership: Regular members and institutional
members. An individual may be both a regular member and a representative
of an institutional member.
A. Personal members consist of the following categories:
1)Regular members shall be persons who are actively engaged or
interested in library or bibliographic work in the health science or
allied scientific fields. 2) Student members shall be persons who are
currently enrolled in a library information science or related program.
3) Emeritus members shall be persons who have previously worked in a
health sciences library or a library in an allied field.
**All references to "regular" members shall be changed to
"personal" in the remainder of the Bylaws
A. Regular members shall be persons who are actively engaged or
interested in library or bibliographic work in the health science or
allied scientific fields.
B. Institutional members shall be health sciences libraries or
libraries in allied fields. The authorized representative of an
institutional member shall be designated in writing by the institution
at the time of payment of dues.
Membership Discussion:
Over the past several years additional membership classes were added
but it was brought to my attention that these were not part of the bylaws.
In order to meet the needs of this changing organization I feel it is
important to add additional categories. The new categories are student and
emeritus. I would also like to change the wording of one of the classes
from "regular" to "personal". This wording better
reflects the description for individuals within the various classes.
ARTICLE VI. COMMITTEES AND REPRESENTATIVES
Section 3. Composition.
A. All committee members and representatives shall be members of
MDMLG.
B. All committees shall be comprised of at least three (3) members
unless otherwise specified in these Bylaws.
C. The term of service for standing committee members shall be a
minimum of two (2) three (3) years unless otherwise specified in
these Bylaws.
D. Standing committee appointments are staggered so that a majority
of the committee remain active each year. The committee chair is
responsible for monitoring the committee membership terms of service.
E. A member is not eligible for reappointment to the same committee
until one year has passed after completion of a full term. DELETE
THIS POINT
F. Committee chairmen must be regular members of MDMLG. DELETE
THIS POINT
Committee Discussion:
C - It is becoming more difficult to find members to agree to work on a
committee for three years. A change to a two-year term should help ease
this situation.
D - Committee chairs would be responsible for monitoring that the terms
are staggered, ensuring a good transition from year to year.
E – Occasionally committee members would like to continue working on
a committee because they enjoy it! Forcing a member to leave a committee
at a time when it is difficult to fill positions is counter productive.
F - It is no longer necessary to have a regular member of MDMLG chair a
committee. Members who represent institutions and regular members are
equally qualified to chair committees.
Conclusion
Please consider my rationale for the changes. We will have an open
discussion at the April general meeting. You will be notified of the
proposed changes again twenty-one days prior to this meeting as specified
by the bylaws. I look forward to your comments and input. I hope to see
you there!
Audrey Bondar
President, MDMLG
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Slate of
Candidates for 2002-2003
The Nominating Committee has drafted the following slate of candidates
for 2002-2003. Profiles of each candidate are available in the
Members-Only portion of the MDMLG web site at http://www.mdmlg.org/members/biographical-profiles.htm.
PRESIDENT-ELECT
Toni Janik
EXECUTIVE BOARD
Christine Miller
Ellen O’Donnell
Nancy Rusin
NOMINATING COMMITTEE
Carol Attar
Gina Hug
Melba Moss
Andrea Rogers
Nominations for the Board and the Nominating Committee may be made from
the membership at large by petitions signed by not fewer than ten (10)
regular members providing they are submitted in writing to the chair of
the Nominating Committee at least twenty-one (21) days before the
election. Petitions must be accompanied by a written statement of
acceptance from the candidate and biographical sketch. The deadline for
submitting petitions to Donna Marshall is March 4, 2002.
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Joan Smith Remembered
Joan Margaret Burton Smith, former Director of the William Beaumont
Medical Library, died peacefully in her sleep on December 31, 2001 while
visiting a friend in Statesboro, Georgia.
Joan was a Canadian citizen, raised in Regina, Saskatchewan, Canada.
She attended a private girls’ college there, and obtained her graduate
library degree at the University of Toronto. She spent many years as a
medical librarian in the United States, working at Henry Ford Hospital,
Harper Hospital, and Wayne State University, before moving to William
Beaumont. Under her direction, the Beaumont library underwent its first
major renovation. Her retirement in 1995 ended a tenure of some thirty
years
Joan’s MDMLG colleagues remember her as a private person with strong
ideas about medical librarianship. Those who knew her well remember her
love for all bears – live and stuffed -
especially the giant stuffed bear she kept in the library.
Following her retirement, Joan volunteered at the Detroit Institute of
Arts, and at the Troy Public Library. She was an involved member of The
Richard III Society and of the St. John’s Episcopal Church at the Fox
Center.
Her many friends and colleagues will miss her.
Carol Attar
Attar Associates, Inc.
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In Memory of
Mary McNamara
Mary McNamara, a long time former member of MDMLG, died
January 10th. She was a mentor to many of our members. Carole Gilbert is
one such person. Carole did her fieldwork at Shiffman Medical Library with
Mary and tells of the good time they had. We’ve all had the experience
of guessing what article did your patron REALLY want. Mary and Carole
together worked out many such indecipherable requests.
Daria Drobny also thought highly of Mary. She tells of
Mary searching for an answer to a question from books to walking the whole
building at Shiffman asking the doctors what was the best answer. Mary was
a "detective", using all the resources she could to come up with
the correct answer for a patron. Daria says Mary was responsible for her
going into medical librarianship. She admired her and feels Mary had such
good interpersonal skills. She taught Daria the importance of networking
in the Library to get to the real answer to questions.
Cherrie Mudloff remembers her as a "such a nice
person". Anaclare Evans also speaks of her very highly. She calls
Mary’s skills as a librarian tenacious. She found the answer to a
question is there was an answer; she didn’t give up.
Mary was Head Librarian at Henry Ford then came to
Shiffman (before it was called Shiffman) as Assistant Director. It was
known then as the Medical Library for the Medical School of Wayne. The
Biological Sciences Group of the Michigan Chapter of the Special Libraries
Association was the forerunner of our MDMLG. Mary was part of that group
and, as such, one of our Founders. I am sure those members that remember
her and revere her often put into their practice some of her qualities.
Gay Byrnes
Providence Hospital
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Public
Relations Committee Survey
The MDMLG Public Relations Committee was charged with the goal of
promoting our library profession. We decided this could best be achieved
by an outreach program of workshops and training seminars which can be
offered to the community, health organizations, health consumers and
library students. We are going to conduct a survey which will help us
develop a speaker/referral program, which will help us, market our
profession beyond our medical libraries. This survey will be made
available on the MDMLG website until February 28, 2002, and should be faxed, emailed or mailed to:
Daria Drobny
Rehabilitation Institute of Michigan
261 Mack Blvd.
Detroit, Michigan 48201
313-745-9863 (fax)
313-745-9862 (voice)
ddrobny@dmc.org
Laura Lewis
Henry Ford Hospital
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Customer Service is the topic of the next MDMLG meeting,
Thursday, February 21, 2002. The speakers will be Marian A. Lusardi,
Director of the Chesterfield Township Library and recipient of the 2001
State Librarian's Citation of Excellence, and Earnestine Hatcher, Service
Quality Consultant for Oakwood Healthcare System.
The meeting will be held at the Ford Community and
Performing Arts Center in Dearborn, in Club Rooms 1 and 2. Registration is
12:30 - 1:00 pm, followed by the business meeting, from 1:00 - 2:00 pm,
and a short punch and cookie break. The program will begin at 2:15
pm. Tours of the Center will be available after the program. Further
information, along with a map, can be found on the MDMLG
Meetings web page.
Mary Jo Durivage, meeting planner, is compiling a short
bibliography on customer service to distribute at the meeting. She asks
MDMLG members to send her useful citations to include in the bibliography.
She is also requesting examples of customer service standards from various
libraries to combine and distribute as a handout.
Mary Jo can be reached by e-mail at maryjo.durivage@med.va.gov
or by fax at 313-576-1048.
Carol Attar
Attar Associates, Inc.
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MDMLG
Sponsors Team for 2002 Komen Race For The Cure
MDMLG will again sponsor team participation in the "Komen Race for
the Cure". Event organizers invite individuals and teams to take part
in the 5K run/fitness walk that benefits the Susan G. Komen Breast Cancer
Foundation. Last year's race from Comerica Park was a great success with
more than 27,000 participants and over $1,000,000 raised. Sandra
Studebaker and Wendy Wu will co-coordinate MDMLG's team entry this year.
Please mark your calendar for the 3rd Saturday in April (April 20). 2002
race details, including location, and registration forms will be available
soon. Last year MDMLG Race For The Cure Team members had a rewarding
experience. We hope members will again join in to support this worthwhile
cause this year.
Further information can be found at the overall Race For
The Cure web site at http://www.raceforthecure.com/
or at the Detroit Race For The Cure web site at http://www.karmanos.org/raceforthecuredetroit/.
Sandra Studebaker
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REMEMBER: The Benchmarking Data is due on March 1, 2002.
It takes only two hours to collect the data and 45 minutes to enter the data.
Here are some pointers to help us get started entering our benchmarking data.
If you cannot answer a question, it is still ok to submit the survey -- any available information will
be helpful.
Steps to Login to the Benchmarking Network
-
Log in to MLANET at: http://mlahq.org/index.html.
-
Select Members-Only
in the upper right corner of the MLA home page
-
If you have not already used this area, you will need to enter your User ID Number and Password here. The user ID is all numeric and the password starts with MVI (all letters in all caps) followed by numbers. Some of the members have had difficulty with this since the letter "I" could look like the number one.
-
Click on Benchmarking Network
-
Scroll to the bottom of the page and select Benchmarking.
-
Scroll down on the page and enter your ID and Password again here:
Benchmark
Database
ID
PWD
After you have logged in, it is a good idea to print the pages and read them to understand the type of information you will need to
enter.
Some of the tips are to read the entire survey before filling it out, use the AHA Guide to the Healthcare Field for your hospitals statistical
data and list your hospital departments and phone numbers where you will need to collect data such as the Admitting Department,
Medical Records, Medical Staff Office, etc.
Also, don't be afraid to extrapolate data. If you only have three months worth multiply it by four to present annual information.
Jill
VanBuskirk
Mt. Clemens General Hospital
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Jill VanBuskirk reminds MDMLG members that the MLA survey on benchmarking
is due March 1st. Some members have had trouble accessing the members only
section of the web site. A common mistake is to type the number
"1" instead of the letter "I" in the password field.
It should be MVI… followed by some numbers, not MV1.
Marilyn Kostrzewski is looking for input for the 2002 MHSLA Conference
Program Committee. Contact her if you have any suggestions for paid
subscription database vendors to be part of a moderated Town Hall panel
discussion. Marilyn’s e-mail address is kostrzem@oakwood.org.
Upcoming dates:
| February 8, 2002 |
Virtual Reference Services Teleconference, Part I at
Wayne State |
| March 6, 2002 |
Virtual Collection Development at Hyatt Regency
Hotel, Dearborn |
| April 19, 2002 |
Virtual Reference Services Teleconference, Part II
at Wayne State |
| April 20, 2002 |
Komen Race for the Cure |
| June 10-11, 2002 |
Pubmed / Toxnet workshops at Shiffman Medical
Library |
| Oct. 16-18, 2002 |
MHSLA Conference in Ann Arbor |
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Communications Committee 2001-2002
Carol Attar………………….. carolattar@home.com
Gay Byrnes…………………. Gaybyrnes@yahoo.com
Bridget Faricy………………. bfaricy@beaumont.edu
Helen Koustova…………….. hkousto1@sladen.hfhs.org
Maureen LeLacheur………… mlelach1@sladen.hfhs.org
Valerie Reid, web master…… vreid1@sladen.hfhs.org
Sue Skoglund, chair………… rohlibrary@hotmail.com
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